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Directorates

Technology and Information Systems Directorate

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  Overview

 

The Technology and Information Systems Directorate main function is to provide a high-quality technical support service, managing all digitization of processes and procedures at the Jordan Center of Disease Control (JCDC) automating access to information and data to improve the decision-making process, and providing a secure and advanced information infrastructure of systems, networks, equipment and the latest technologies to support and manage systems.

The Directorate of Technology and Information System is also working on linking public health data systems from all concerned authorities and converting them into "ready to respond" systems by building a special warehouse with data related to public health to build indicators that supports decision making in regards to the epidemiological situation. Providing technical support to the rest of the center's directorates in any tech related tasks. And contribute to the identification of data needs by identifying data, analysis programs, in addition to the necessary software.

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  Goals and Objectives

 

 Building advanced technical capacity to ensure enhanced public health practices in the field of prevention and preparedness.

 Promoting sound health and environmental behaviors and the Kingdom's capabilities in rapid response to epidemics and health disasters through the optimal use of technology.

 Work and contribute to the development and sustainability of health information systems to prevent the spread of epidemics and health disasters and reduce their effects.

 Connect isolated public health data systems and transform them into "response-ready" systems.

 Sustainment and continuity of the information technology infrastructure in the center.

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  Tasks and Duties

 

 Updating and maintaining the information technology infrastructure of wired and wireless networks, servers, personal computers and their accessories, and ensuring the security and integrity of various types of data.

 Managing the Center's access to the Internet, internal systems and government websites through the Internet Management System.  Develop policies related to the management of the information security and safety system and tools in the center, follow up their deployment and development in accordance with most updated technology, and educate those concerned about the relevant concepts and mechanisms.

 Maintain backups of operational data and software periodically.

 Manage, develop, continuously update and update network and information protection systems and programs at the center (including firewalls, virus and malware protection system, Internet management system, access management system, dynamic host configuration systems, etc.) and continuously develop and update them, maintain and provide their technical support.

 Interconnection through the secure government network, backup connection lines provided by telecommunications companies and Internet services and solving any technical problems associated with them.

 Preparing plans and road maps to illustrate the development stages of the program.

 Design and development of API's

 Automate the work procedures of the center's work in coordination with the concerned from all directorates and as needed and follow up the activation and maintenance of the internal systems.

 Managing the website of the center and providing the necessary technical support to sustain the work of the site.

 Providing technical support for studies and generating statistics and reports from the operating systems.

 Maintaining and developing information systems, services and databases programs in the center and updating all the center's data and information on the web inside and outside the center.

 Extracting, collecting and classifying the center's needs of big data and generating any analysis required to give a clear and comprehensive indication of diseases and threats to humans, animals, biological, toxins and others.

 Linking with the health sector system related to epidemics and communicable diseases, including animal diseases and toxins

 Supervising the development and dissemination of procedures to ensure the quality of data with the entities that will be linked electronically.

 Supervising data management and access permissions and taking into account the ease of access to the major data analysis programs.

 Follow up the process of digital transformation and train employees on the new systems.

 Ensure that all databases in the center are protected and backup copies are secured in anticipation of any emergency.

 Managing maintenance contracts of systems and databases and renew their licenses.

 Working along with the specialized technical committees to develop technical specifications for the procurement of software systems, servers and any physical equipment and to inspect these specifications upon delivery.

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